Financial services staff are getting sticky fingers

Wow, that's a huge increase!!! Any idea how many cases a year there are, just to put it in context?

Frankly I think that it should be made illegal to give them Indians free access to our accounts .. nothing against the Indian call centre staff per se, it's just that I do not consider it 'proper' to have my accounts accessed and discussed with people who are so many thousands of miles away and may or may not be direct employees of my bank. How on earth can you measure the culpability of Foreign Call Centre staff when they could never appear in an English court should they defraud my account?

I'd be interested in hearing more regarding this, Omen. Is there any particular company that is known for this to happen which ones should we be on the look out for?

Exactly snoops its not just India its anywhere where the staff are paid 20p and a bag of monkeynuts a week - its not really surprising they steal after all.

Hence why we should keep it British and support companies that keep it British and desert companies that make it foreign - Lets name them and shame them.

Virgin Media for a start I have never encountered such monumental stupidity , bad service - although they do have British call centres - bit of a bagatelle who you get but after 5pm its always India or Phillipines.

Lets keep it British and give our own people back some jobs and self respect - Its a hard job working in a call centre - I have done it - worked for the DSS as a student and it was hellish let me tell you people phoning and swearing shouting and threatening to wait for you outside for a bashing.

I then worked as an IT administrator for a well known debt recovery agency and it was an eye opener.

Virgin Media are upping the cost of broadband, increasing call charges and pushing back the time free evening calls start from 6pm to 7pm. If you're a customer check how you'll be affected by these non-negotiable changes

Some of it legal though. Check your charges and sack your IFA almost certainly 0.5% leaking away in trail charges from day one.

Ah yes, but the newer technology should make it easier to spot the "leakages".Some apparent theft is actually due to incompetence of course. My Mum went into Santander to close an account and get a cheque, took them over 30 minutes to do it, they gave her a cheque for most of it and said she had to have £8.85 in cash. IDIOTS ! (teller had done it wrong, maybe sometimes the £8.85 would disappear !!).