Problems with credit checks due to electoral roll and postal address discrepancy

Hi, emma, and welcome to the forum.

I think your first port of call should be your local council who hold the electoral register, and they also know the correct postal addresses and postcodes of all properties in their area.

The information you get from them should be sufficient to send to banks, etc.

Good luck!

People living in a block of converted flats are known to have problems with their adddresses.

Hi emma_w and welcome to the forum.

I work for a local authority and most of my work arises from council tax records. Occasionally I access the electoral roll as well to compare the two but they are actually two independent registers.

However, working form the council tax register, I have lost count of the number of address that do not correspond to the physical address when a callout is made. This is usually because council tax registration is sourced from outdated Valuation Office records.

What I suggest it that you confirm that your council tax address is as per the one you supply for credit applications and then contact the electoral roll registration officer at your local council and qualify how they have you listed. They are the only people that can advise you on how to correct it. But I suspect that your electoral roll address is the one you should be supplying, to the letter, for credit checks. I assume that you have checked that yourself and you are receiving polling cards for elections etc?