New EU Propsals Set To Force Mobile Contract Companies To Give Only 12 Month's Contract

by , 1 year ago

Under the proposals all providers would be obliged to offer a contract length of 12 months on all mobile phones. Consumers wanting a phone with their deal are increasingly being forced to take out contract lasting 18 months or two years, typically also leaving them unable to upgrade to the latest model within this time period because they are locked into a lengthy contract.

I applaud the EU for setting these proposals and now await the starting date and further guidelines on how much providers can charge,otherwise getting a 12 month contract might work out too costly for customers.
Did you know that there is currently no regulation relating to contract length? I find this shocking that Ofcom is ONLY currently conducting a consultation with the telecoms industry about the rules, the results of which should be published before the end of May this year.

Responses (5)

Well, that's good news, creativesaver. I've noticed that the contracts have been getting longer and longer. I've just renewed my contract and upgraded my phone, had no choice about a 2 year contract (never had more than 18 months previously) but I did manage to negotiate the monthly bill down by over 25%!

by fruitcake, 1 year ago

For this reason, I changed to a "chip-only" tariff and bought my own phone. It worked out slightly cheaper this way and I am free to sell my phone and buy a new one whenever I choose, not when the phone company chooses.

by lou, 11 months ago

Tongue_in_cheek : -
Here we go again. Blame the companies for everything. Looks like people all around the UK are turning into The Daily Wail readers. :-)

How else did people expect the operators to recoup the cost of the FREE mobile phone that we get with the contract. The phones that are now available on contracts are capable of doing so many things and are expensive if bought sim free.

The other thing I have never understood is why would people need to upgrade their phones every 12 months!! But what do I know, I only replaced my last phone after it finally gave up on me and got an LG touch screen one .. this was 18 momnths ago. I got it on a 18 month contract @ £5 pm. It does everything I expect a mobile phone to do.

by HSP, 11 months ago

I like HSP's black and white view here and of course,he is correct, the same sim free model would cost a fortune out of contract but it would be good to know the level of mark up on these things.

Mobile phone resellers do very nicely thank you but alas their money generation days may be at an end if the contracts are limited to one year. There is a lot of money to be made in selling mobile phones and contracts, especially those on business tariffs ( you only have to look at the expensive floor space they rent where the goods actually take up less than one percent of the total area ).

While you may applaud the EU for these proposals, it will become like the banking system, if they cannot make money one way, they will make it another. If they indeed set guidelines on what to charge, it will either hike up unregulated charges or state of the art models will only be available on a front loaded basis.

People love their mobile phones and tacitly accept the 24 months necessary to own a decent bit of kit. And the contracts are usually transparent, I believe, to ongoing costs. This is just another EU invasion by the jobsworth that think new legislation is hip. Why don't they work on something that is truly detrimental to people?

Oh, and as for wanting a new model every twelve months, it's very much a want factor of the latest bells and whistles bit of kit. I align it to men that change their women every year, they simply want to wake up this years glossier model!

by Snoopy48, 11 months ago

Hi Snoopy,
Like your comments, especially from the last paragraph.

by HSP, 11 months ago

Thank you HSP ... that's what is great about this site and the community on it. There can be a great spread of opinion and definitive advice based on experience. Plus there is a lot of 'shooting off at tangents' in the forum discussions, but that's the women for you!

by Snoopy48, 11 months ago

Well it's good to see that something is being looked into at least. I do as lou has done, buy a roll over sim and then buy my own phone as and when I want.

Only problem with this news is that as per usual it is a very short sighted change, now the monthly payments will just go up to compensate or customers will have to make a lump sum 'deposit' for the phone in the first place, so unitl a monthly cap on contract fee's and a cap on profit margins for phones come into play it's no difference at all really. And I doubt that they will ever be able to cap how much profit a company can make on selling a phone!

Only people that benefit are those who break their phone during the contract without insurance, they have less time to keep paying that contract for a broken phone.

by Hetley, 11 months ago

As a shareholder of one of the biggest (if not the biggest) mobile telecoms provider, I wouldn't want them to interfere in companies ability to make profits.

I am sure I am in the minority on this one. But so was I when I thought Broon & co made a mistake by bailing out the entire banking operations of RBS & Lloyds/Halifax. I still believe this to be the case, as the banksters have learnt nothing from all this ... they are still on the gravy train. But I digress

by HSP, 11 months ago

Posts within the money.co.uk community represent the views, experiences and opinions of members only. They should not be taken as financial advice and should not be followed without further research.

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